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Henk Stoorvogel
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We will get back to you as soon as possible. We have also e-mailed you the personal link to your support ticket.
Describe your issue – you will receive a personal link to your support ticket by e-mail.
What is it about? Often there is a solution right away.
You can download them there at any time, add them to your wallet or pass them on – even if you no longer have the email. We will send you the link again.
You will find the order number on your invoice and in the order confirmation. We also need the email address or the postcode of your order.
Or sign in to your account with your email address: Go to my account
Not paid yet? Tickets are issued once the payment has arrived – a bank transfer takes one to two working days.
With the ticket return service you can return your tickets right here:
You can cancel free and unpaid orders yourself on your order page.
You can usually change names and details of your tickets yourself on your order page. To rebook to another ticket type or date, please write to us.
On your order page you can pay an open order, change the payment method and look up the bank details. Your invoice is available for download there as well.
Admission, start time and venue are shown on the event page and on your ticket. Questions about the programme, directions, accessibility or age limits are answered by the organizer – write to us and we will pass your question on.
Should we sort this out for you personally?
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Enter your order details — we instantly check whether a return is possible. The TRS fee is not refunded.
What is it about? Often there is a solution right away.
You can download them there at any time, add them to your wallet or pass them on – even if you no longer have the email. We will send you the link again.
You will find the order number on your invoice and in the order confirmation. We also need the email address or the postcode of your order.
Or sign in to your account with your email address: Go to my account
Not paid yet? Tickets are issued once the payment has arrived – a bank transfer takes one to two working days.
With the ticket return service you can return your tickets right here:
You can cancel free and unpaid orders yourself on your order page.
You can usually change names and details of your tickets yourself on your order page. To rebook to another ticket type or date, please write to us.
On your order page you can pay an open order, change the payment method and look up the bank details. Your invoice is available for download there as well.
Admission, start time and venue are shown on the event page and on your ticket. Questions about the programme, directions, accessibility or age limits are answered by the organizer – write to us and we will pass your question on.
